Data Sources

All data on this site comes from publicly available sources. Below is a summary of where each metric comes from and when it was last updated.

• GP Patient Survey 2025

  Metrics covered: Overall Experience, Would Recommend, Ease of Phone Access, Avg. Wait (days)

  Latest data as of: 2025-07-01

  https://www.gp-patient.co.uk/practices-search

• CQC

  Metrics covered: CQC Rating

  Latest data as of: 2025-02-10

  https://www.cqc.org.uk

• Practice website

  Metrics covered: Online Services

  Latest data as of: 2025-09-01

  https://www.penrosesurgery.co.uk

Metric Definitions

Overall Experience (Patient Survey)

Percentage of patients who describe their overall experience as good.

Higher is better · Display: percent (%)

Would Recommend (Patient Survey)

Percentage of patients who would recommend this GP surgery to someone new to the area.

Higher is better · Display: percent (%)

CQC Rating (Quality)

Care Quality Commission inspection rating.

Higher is better · Display: text

Online Services (Access)

Whether online booking, repeat prescriptions, and consultations are available.

Higher is better · Display: text

Ease of Phone Access (Access)

Percentage of patients who find it easy to get through to the practice by phone.

Higher is better · Display: percent (%)

Avg. Wait (days) (Access)

Average number of days patients wait for a non-urgent appointment.

Lower is better · Display: number (days)